

New users are encouraged to complete KYC before their first withdrawal to prevent pending-time on later cash-out requests.
The loyalty tier is updated weekly based on activity; higher tiers unlock faster withdrawal priority and personal account support.
In-app purchases and deposits use the same payment methods you registered; saved cards never expire unless you remove them manually.
Two-step device verification is recommended when signing in from a new phone or laptop; the prompt appears automatically inside the app.
Account recovery uses the registered email and the last four digits of the deposit method; support never asks for the full card number.
Live chat support handles routine questions, while email is best for KYC document review and detailed transaction history.
India Player FAQ
Does Raazclub App support UPI, Paytm or PhonePe?
Payment availability can vary by account and region, but Indian players should always check the cashier page for UPI, Paytm, PhonePe, Google Pay, NetBanking and INR options before depositing.
Is KYC required before withdrawal in India?
Most real-money gaming platforms require KYC before withdrawals. Keep your PAN, Aadhaar-linked details or accepted identity documents ready and make sure the account name matches the payment method.
How can Indian players stay safe while playing online?
Use a strong password, enable OTP or two-step verification when available, set a clear budget, avoid chasing losses and play only if you are 18+ and local rules allow it.
Which games are popular with Indian users?
Teen Patti, Rummy, Aviator-style crash games, fishing games, slots and cricket-themed games are common choices among mobile-first Indian players.